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Alignment Healthcare Adds MemorialCare Hospitals and Doctors to 2021 Medicare Advantage Provider Network

Nationally ranked nonprofit health system and Medicare Advantage insurance provider sign agreement to expand access to care for Medicare-eligible beneficiaries in Southern California

MemorialCare, a leading nonprofit health system in Southern California with hundreds of primary care and specialty providers, four top hospitals and 200 locations, is joining Alignment Healthcare’s Medicare Advantage provider network starting Jan. 1, 2021, expanding its scope of coverage to 2 million Medicare-eligible residents in Los Angeles and Orange counties.1

This means that Medicare beneficiaries who enroll in select plans from Alignment – named one of four 2020 Best Insurance Companies for Medicare Advantage in California by U.S. News & World Report – will have access to MemorialCare’s hospitals, health centers and urgent care locations and may seek “in-network” care from physicians associated with MemorialCare Medical Foundation. Medicare’s annual enrollment period for the 2021 plan year begins Oct. 15.

“As part of Alignment’s network, we will ensure that more people will have increased access to MemorialCare’s renowned services,” said Mark Schafer, M.D., CEO, MemorialCare Medical Foundation, which includes MemorialCare Medical Group, Greater Newport Physicians, and Edinger Medical Group. “MemorialCare has a long, 113-year history of providing quality care to Southern California communities, and joining Alignment’s network allows us to continue delivering on that commitment.”

Alignment Healthcare continues to grow and recently announced in August that it plans to expand its Medicare Advantage plans into several new markets across California, Nevada, and North Carolina starting in 2021. Alignment’s health care delivery model – powered by its proprietary command center technology AVA™ – and ACCESS On-Demand Concierge program, launched in 2019, offers its Medicare Advantage members white-glove service such as round-the-clock access to a doctor by phone or video, a dedicated concierge team, and a black benefits card that can be used like a debit card – all at no additional cost. Depending on their plan, members receive a monthly allowance automatically loaded onto their black card to purchase eligible over-the-counter and grocery benefit items at more than 50,000 retailers nationwide.

“At Alignment Healthcare, we are always looking for ways to make our members happy, and we hope they will be pleased with having access to MemorialCare’s top-rated doctors, hospitals and services,” said Dawn Maroney, president of consumer and markets, Alignment Healthcare. “This announcement is also an important consideration for Southern Californians who are making a decision about their 2021 Medicare coverage during this year’s Medicare Annual Election Period – to know what health care providers will be available to them in their health plan’s network when they need it in 2021.”

MemorialCare’s Long Beach Medical Center, Orange Coast Medical Center, Saddleback Medical Center and Miller Children’s & Women’s Hospital Long Beach have been recognized by U.S. News & World Report as one of America’s Best Hospitals and “high performing” in numerous clinical categories since the rankings began. In addition, MemorialCare Medical Foundation comprises more than 350 primary care physicians and 2,250 specialists in the areas of internal medicine, family medicine, pediatrics, geriatric medicine, pulmonology,

Award-Winning Alignment Healthcare Expands Plans & Benefits, Available to 5.9 Million Seniors This Medicare Enrollment Season

Medicare Advantage company offers seniors new 24/7 virtual care plan, new social benefits such as pet-sitting, acupuncture and personal emergency response systems

Alignment Healthcare, a mission-based Medicare Advantage insurance company founded in 2013, announced today new plans and benefits to give seniors more care options during Medicare’s annual enrollment period for 2021, which runs Oct. 15 through Dec. 7, 2020. Through Alignment Health Plan, the company is offering 36 Medicare Advantage options in three states, including a virtual-first health plan that includes a $50 monthly premium rebate, as well as a host of new benefits such as pet-sitting, pest control and acupuncture to ensure their social and lifestyle needs are met.

Seniors are increasingly turning to Alignment each year due to its “senior first” model, which earned Alignment numerous accolades including the 2020 Senior Choice Gold Award and 2020 U.S. News & World Report “Best Insurance Companies for Medicare Advantage” recognition.

“As more Americans enter their senior years, it is critical for us to continue providing not only the best of clinical outcomes but also the best customer experience that seniors need and deserve,” said John Kao, founder and CEO, Alignment Healthcare. “Our new plans and benefits reflect the innovation and compassion that sets Alignment apart as we continue to grow and serve seniors nationwide.”

Among Alignment Health Plan’s 14 new plan offerings available starting Jan. 1, 2021, is the AVA™ HMO plan, a virtual-first plan that gives members a dedicated primary care provider and specialists – accessible by phone or video on the company’s proprietary AVA™ data and technology platform – as well as providers available in person to see the patient at home or in the doctor’s office as needed. The virtual plan also comes with a monthly $50 premium rebate and $100 per month over-the-counter credit, redeemable at Walmart, Walgreens, CVS and other retailers.

In addition to this virtual option, Alignment is offering new HMO dual-eligible special needs and HMO point-of-service plans. In select plans, Alignment is introducing new benefits as part of its ACCESS On-Demand Concierge program for eligible members to address social needs such as food instability, loneliness and lack of transportation, that directly impact clinical outcomes. In 2021, new social benefits include pet sitting, pest control, personal emergency response systems, and acupuncture services to further extend the program’s existing benefits such as grocery allowance, non-emergency clinical transportation and “grandkids on demand” companion care.

“Putting the seniors first is what we do each day at Alignment,” said Dawn Maroney, president of consumer and markets, Alignment Healthcare. “That’s why around COVID-19, we delivered thousands of masks and meals, hosted virtual town hall meetings to answer questions, and proactively checked in on our highest-risk members. We bring this same spirit to open enrollment. No matter which plan they choose, Alignment members have a dedicated 24/7 care and support team available to create the best outcomes and experience for each and every one of them.”

Alignment announced in August its expansion into new counties and new