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Walgreens Launches Find Rx Coverage Advisor to Help Customers Navigate Health Coverage Options

Find Rx Coverage Advisor builds on Walgreens efforts to support patients in maintaining affordable access to medications as health insurance shifts for many

At a time when millions of Americans face unemployment and the loss of health insurance, Walgreens has launched Find Rx Coverage Advisor, a new resource providing personalized guidance to customers seeking information on available health and prescription drug coverage options. With Medicare Part D and individual marketplace open enrollment approaching, Find Rx Coverage Advisor connects eligible customers directly to health plan partners who can assist with questions about enrollment.

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Walgreens Launches Find Rx Coverage Advisor to Help Customers Navigate Health Coverage Options (Photo: Business Wire)

“Shifts in health insurance coverage because of job loss, life events or as you qualify for Medicare Part D can be a complicated maze of options,” said Rick Gates, senior vice president of pharmacy, Walgreens. “As champions of patient choice and prescription affordability, Walgreens collaborates with and accepts a wide range of health plans and benefits. This allows us to provide our customers with trusted resources to help find the right health insurance option for them.”

Customers can access a personalized report from Find Rx Coverage Advisor by answering a few questions to identify health coverage options. Results include available health plans in their area, including Medicaid, marketplace health plans, Medicare Advantage and Medicare Part D plans, as well as additional prescription savings resources based on the information provided. In the next month, reports can be emailed to customers for additional research or follow-up needs.

The launch of Find Rx Coverage Advisor builds on Walgreens efforts to support patients in maintaining access to medications. Earlier this year, Walgreens announced lower prices on hundreds of medications available through the company’s Prescription Savings Club, which offers savings of up to 80 percent off cash retail prices to all customers on thousands of medications.* Anyone can join the Walgreens Prescription Savings Club for an annual fee of $20 per individual or $35 per family. Customers can search for savings on medications through the Prescription Savings Club look up tool, and will now also save over 20 percent off the cash retail price for flu shots, where the Prescription Savings Club is available.

Members of Walgreens Prescription Savings Club have saved over $164 million off the cash retail price on prescriptions and immunizations since relaunching the program nationwide.* This adds to a number of efforts to ensure patients have access to affordable medications and health services prior to and throughout the COVID-19 pandemic including:

  • Expanding services like 90-day refills, early refill authorizations and waiving fees for one-to-two day delivery on eligible prescriptions during shelter-in-place orders.

  • Saving qualifying patients $375 million in out-of-pocket costs on medications since the beginning of the year by connecting patients with prescription assistance programs and manufacturer coupons.

  • Providing 200,000 flu vouchers for immunizations at no cost to those in need during the upcoming flu season.

  • Partnering with manufacturers to